A specialty high-end refrigerator manufacturer discovered a condensation issue after the introduction of a new line. It was critical for the success of the new product line that the problem be solved immediately. After false starts with two other heating element manufacturers who did not respond with the urgency needed, the customer brought the demanding requirements to Thermo.
Because the element would be partially visible, clean, unobtrusive, leading-edge aesthetics were required. In addition, the highly competitive nature of the appliance industry, made a low cost solution indispensable. Thermo designed a polymer thick film heating element that was over 80% transparent. Thermo delivered working prototypes in ten days and completed the initial production requirements in 25 days; saving the new product introduction for the customer. |
